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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jimmy villalta

April 30, 2026

5  out of  5
rating by jimmy villalta
"I would like to express my sincere gratitude for the professionalism and care shown by the entire staff at Lucy Moreno’s State Farm office. On December 27th, our family experienced a tragic event and suffered several total losses due to a catastrophic fire. From day one, Lucy Moreno’s team has supported us through every step of the process, truly going above and beyond to help us navigate such a difficult time. A special thank you to Sheila Mansell, who has been incredible to my family. She has been attentive, compassionate, and reliable—we are grateful to have her as our main point of contact. Everyone in the office treated us like family, and that meant everything to us during one of the hardest moments of our lives. Thank you, Lucy Moreno and your entire team. We will be forever grateful for your support and kindness."
We responded:
"Jimmy, thank you so much for your kinds words. Our hearts go out to your and your family, and we will always be here for whatever you guys need. -Lucy Moreno, Agent."
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Daisy Gallardo

April 30, 2026

5  out of  5
rating by Daisy Gallardo
"Sheila was very sweet and she made sure my needs were met !"
We responded:
"Thank you for your review Daisy! We appreciate your business and are glad to hear you had a wonderful experience. - Lucy Moreno, Agent."
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Judson Lothner

April 29, 2026

5  out of  5
rating by Judson Lothner
"I had a good experience here. Esme, helped me with all my questions, she took the time to explain everything clearly. Thank you, Esme."
We responded:
"Judson, thank you for your business. I am glad to hear that Esme was able to help you take care of your motorcycle insurance needs, we are always here to help! -Lucy Moreno, Agent."
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Lorena Lee

April 29, 2026

5  out of  5
rating by Lorena Lee
"I had an excellent experience working with Esme as my insurance agent. From the very beginning, she was very knowledgeable, patient, and genuinely focused on helping me find the best coverage for my needs. Esme took the time to explain all my options in a way that was easy to understand, without ever making me feel rushed or pressured. Definitely recommend seeing Esme for any insurance information."
We responded:
"Lorena, thank you for your review! I am glad to hear that you enjoyed your experience during the insurance process, and that it was low pressure. Thank you for your trust, and your business. -Lucy Moreno, Agent."
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liz Fontanilla

March 13, 2026

5  out of  5
rating by liz Fontanilla
"Lucy and Team are always pleasantly helpful and understanding easy to talk to highly recommend them for you all your insurance needs"
We responded:
"Liz, thank you for your review and for your business! We appreciate you. :) -Lucy Moreno, Agent. "
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Head Barbara

March 4, 2026

5  out of  5
rating by Head Barbara
"Always very helpful , friendly and understanding"
We responded:
"Thank you so much for your review, we appreciate your business! - Lucy Moreno, Agent."
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Stephanie Jack

March 3, 2026

5  out of  5
rating by Stephanie Jack
"I have continued to receive great care for all my policies at this StateFarm office. Lucy and her staff are well versed! Lucy, Christina, Penny (Pattie?) and Sheila are super. We have been StateFarm customers since 1980’s and would not go elsewhere because we are getting awesome rates."
We responded:
"Thank you for your review Stephanie, I appreciate your kind words, and your continued loyalty! - Lucy Moreno, Agent"
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Rob McCracken

February 28, 2026

5  out of  5
rating by Rob McCracken
"Lucy & her team are always willing to help out when you need a hand. I highly recommend her & her staff to anyone who is either looking for an insurance agent or needs a new one."
We responded:
"Thank you so much for your review Rob, it's always a pleasure, and we appreciate you! - Lucy Moreno, Agent."
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Behrbaum Family

February 24, 2026

5  out of  5
rating by Behrbaum Family
"We’ve had such a great experience with State Farm. The team is always responsive, professional, and genuinely cares about making sure we understand our coverage. Any time we’ve had questions, they’ve taken the time to explain everything clearly. It’s nice knowing we’re in good hands!"
We responded:
"Thank you so much for your kind words and for trusting our team with your insurance needs! We truly appreciate you asking the time to share your experience. We're grateful to have you as part of our state farm family and look forward to serving you. - Lucy Moreno, Agent."
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Jobanpreet Singh

February 2, 2026

5  out of  5
rating by Jobanpreet Singh
"Sheila was very kind, and thoroughly helpful with figuring out my insurance policy today! I would totally recommend anyone that needs any help to go here!!"
We responded:
"Thank you so much for the review! We are thrilled to hear that Sheila provided such kind and thorough help with your insurance policy—we’ll be sure to pass your lovely feedback along to her. - Lucy Moreno, Agent."
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Ashley Skenandore

January 29, 2026

5  out of  5
rating by Ashley Skenandore
"Working with Esme has been such a great experience!! She has made this whole process so smooth & quick!"
We responded:
"Thank you so much! We are thrilled to hear you had such a great experience working with Esme. We pride ourselves on making the process as smooth and quick as possible. -Lucy Moreno, Agent."
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Sergio Renteria

January 10, 2026

5  out of  5
rating by Sergio Renteria
"Patty at State Farm was an absolute pleasure to work with. She took the time to explain my coverage options clearly and made sure I understood what I was getting without any pressure. Her professionalism, responsiveness, and attention to detail really stood out. Any time I had a question, Patty was quick to respond and genuinely cared about finding the best solution for my needs. The entire process was smooth and stress-free, and I feel confident knowing my policies are in good hands. Highly recommend Patty to anyone looking for reliable insurance and great customer service!"
We responded:
"Sergio, thank you for sharing your positive experience! We are delighted to hear that Patty provided you with outstanding customer service. We pride ourselves on having a knowledgeable team who take the time to explain coverage options and ensure our clients feel confident in their policies, without feeling pressured. It is wonderful to know that Patty's professionalism, responsiveness, and attention to detail made your experience smooth and stress-free. We truly appreciate your high recommendation and are glad to have you as a valued client. - Lucy Moreno, Agent."
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fabiola ortiz

January 7, 2026

5  out of  5
rating by fabiola ortiz
"Sheila really went above and beyond to explain all coverages available. She took the time to explain everything to me that I personally was unaware of when it comes to life insurance and auto insurance and provided all the information to me step by step to make sure I knew exactly what I needed to have. To make sure I was covered If you are looking for an Agent you definitely have to reach out to Sheila. She has been the best so far. I have dealt with multiple agents for the best rate and not one has been so detailed and patient like she has!!! Thank you Sheila"
We responded:
"Fabiola, thank you so much for the kind words! We're so glad to hear Sheila took the time to explain everything clearly and make sure you felt confident and covered. We truly appreciate your trust and support. - Lucy Moreno, Agent."
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Kevin Madrigal

January 7, 2026

5  out of  5
rating by Kevin Madrigal
"I got car insurance here, they were nice, I would recommend to anyone 👍"
We responded:
"Thank you for choosing us for your insurance needs. We appreciate the recommendation and are glad that you had a great experience with us. -Lucy Moreno, Agent."
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Charlene Azevedo

January 6, 2026

5  out of  5
rating by Charlene Azevedo
"Christiana is always so personable and helpful every time I call her with questions."
We responded:
"Thank you for the kind feedback! Christina truly enjoys helping and making every interaction a great experience -- we appreciate you! - Lucy Moreno, Agent."
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Maria Ignacio

January 1, 2026

5  out of  5
rating by Maria Ignacio
"Christina Garza is professional, friendly, and extremely helpful. She made sure I understood my coverage and found the best options for my needs. Highly recommend her and State Farm!"
We responded:
"Maria, thank you for your review! I am glad to hear that you enjoyed your experience with our office, and that we were able to help you with your auto insurance needs. Thank you for your business! - Lucy Moreno, Agent."
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Dennis Urrutia

January 1, 2026

5  out of  5
rating by Dennis Urrutia
"Walked in and Christina was so helpful. Answered all my questions and was very patient, provided great answers and explanations to all my questions. Highly recommend."
We responded:
"Dennis, thank you for your review! I am glad to hear that your visit to our insurance office was a good one. Thank you for your continued support and trust in our team. -Lucy Moreno, Agent."
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Suzanne Gracia

December 31, 2025

5  out of  5
rating by Suzanne Gracia
"Thanks Christina for making the process of making a payment fast and easy! This office is always so helpful."
We responded:
"Suzanne, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Lucy Moreno, Agent."
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ricardo andrade

December 30, 2025

5  out of  5
rating by ricardo andrade
"Christina really knows motorcycle insurance inside and out. She explained all my coverage options liability, collision, custom parts coverage, roadside assistance, and more in plain language without any pressure. She helped me understand what I needed vs. what’s nice to have, which saved me money without sacrificing protection."
We responded:
"Ricardo, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Lucy Moreno, Agent."
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Savanah Espinoza

December 30, 2025

5  out of  5
rating by Savanah Espinoza
"Christina was super nice, thank you for all your help"
We responded:
"Dear Savanah, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Lucy Moreno, Agent."
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daved525

December 24, 2025

5  out of  5
rating by daved525
"We’ve relied on this office for over 30 years, and the service has always been great. They look to save us money where they can, and keep us informed. Most recent example was Patty seeking us out last week to get us a lower rate on a vehicle we rarely use, based on updating our annual mileage estimate. We appreciate their support."
We responded:
"Thank you for trusting our office for over 30 years. We truly appreciate your support and are glad our team, especially Patty could help review your mileage and lower your rate. We're grateful for the opportunity to continue to serve you. - Lucy Moreno, Agent."
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David Fuller

December 23, 2025

5  out of  5
rating by David Fuller
"Lucy and her team have been very helpful to my family and me, and I always feel like they are representing me, not just the large insurance corporation. I highly recommend this agency."
We responded:
"David, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Lucy Moreno, Agent"
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Blanca Vargas

December 13, 2025

5  out of  5
rating by Blanca Vargas
"I want to thank Patty and Tina from the Lucy Moreno State Farm office. They both were a great help with my insurance needs and gave me a great price on a quote. Thanks again for the great service!"
We responded:
"Dear Blanca, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Lucy Moreno, Agent."
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Alonzo Strong

November 21, 2025

5  out of  5
rating by Alonzo Strong
"I was going to cancel my car and home owners insurance with state farm before Christina reached out to me to help me make adjustments to my car insurance rate she was very knowledgeable and understanding what I needed to bring the rates down her customer service was on point. When I got off the phone with her I changed my mind and decided to keep state farm as my insurance."
We responded:
"Alonzo, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Lucy Moreno, Agent."
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Debbie Mahaffey

November 4, 2025

5  out of  5
rating by Debbie Mahaffey
"Christina made it so easy to add my new auto to my insurance. Great customer service"
We responded:
"Debbie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Lucy Moreno, Agent"