State Farm® Insurance Agent Lucy Moreno
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Jimenez
August 23, 2024
"Excellent 5 Stars Service"
Desire Flores
August 23, 2024
"Everyone is so helpful. If I need anything I can call or email Sheila and she gets it taken care of right away."
Moises Flores
August 23, 2024
"We had our accounts transferred over to this office because another office did know how to process insurance for the motor carrier permits. Sheila got it done for us right away."
Janet Cordero
August 8, 2024
"Switched to them. Have been waiting for over a month to get my insurance cards to put in our vehicles. Have not received any paper work The first cards were sent they sent to a town in southern California. Called multiple times always an excuse. NOT happy at all."
"Hi Janet, thank you for reaching out, I am so sorry to hear that you have not received your ID cards in the mail. We emailed them to Mr Cordero 7/16/24. I do understand your frustration with still not receiving them in the mail from our regional office, so I went ahead and put a second copy in the mail for you today. I will call you in a couple days to make sure you have received them. Have a wonderful day."
Cheryl burke
August 6, 2024
"Ask for Corinne she is always available to solve any and all questions."
"Thank you for the review, I am glad to hear that Corinne was able to answer your questions for you :)"
Giovanni Lizcano
August 2, 2024
"Worked with Esme to switch over to them & definitely recommend her & this office. Esme made it so easy & was very professional. If you want a hassle free & honest experience go to Esme & their office!"
"Thank you for your review Giovanni, I am glad to hear that Esme was able to help you with your insurance needs! We appreciate your business. :)"
Anita Orona
July 28, 2024
"We had a great experience at Lucy’s Office. Patty was really helpful and assisted us with all our insurance questions. Finding good insurance has been a struggle and having her explain and answer all our questions was nice. I highly recommend contacting them for your insurance needs"
"Thank you for your review Anita, I am glad to hear that Patty was able to assist you with your insurance needs. We appreciate your business!"
Nicolas Orona
July 28, 2024
"Patty was so helpful she was very attentive and polite to all our insurance questions. Highly recommend Lucy Moreno’s Office"
"Thank you for your review Nicolas, we appreciate your business!"
April Mcclellan
July 25, 2024
"I love our insurance company! We have been with Lucy Moreno State Farm for many years. Our friends are shocked when they hear how low our insurance rates are. Anytime I've had to get an issue resolved using insurance, or had any questions they have always gone above & beyond. I love that I can always talk to a real person who remembers me and my family, especially Corinne who has helped us many times with different changes in our auto insurance."
"Thank you for your review! We appreciate your business, and your kind words. :)"
Betty Lee
July 19, 2024
"I cannot put into words how helpful and thorough the entire staff at Lucy's office has been. With the challenges of increasing costs hitting my family hard, they have worked with me on countless phone calls to find a solution that keeps us on budget and on the road. Thanks everyone!"
"Thank you for the review Betty. :) We appreciate you too!"
Gerome Surrell
July 18, 2024
"Just added another vehicle to my policy.Christina from Lucy Moreno’s office did a great job helping me with my coverage.She was very informative and helpful during the call."
"Thank you for your review Gerome, I am glad to hear Christina was able to help you with your insurance needs. We appreciate your business! "
sanjog chanana
July 15, 2024
"Patty is an outstanding insurance professional who truly goes above and beyond for their clients. I recently had the pleasure of working with Patty, and their expertise, dedication, and customer service were exceptional."
"Thank you for your review! I am glad to hear Patty was able to take care of your insurance needs. :)"
Belinda Gorospe
July 12, 2024
"Sheila and Corinne in Lucy Moreno’s office were both awesome! They were both incredibly helpful and always available to answer questions and were very helpful in helping us navigate on how to get through an incident that my husband and I have never experienced - especially when we had some difficulty in getting hold of our adjuster. I would highly recommend their services."
"Thank you for your review! I am glad to hear that you were able to get assistance with your claim during your time of need from both Sheila and Corinne. We appreciate your business!"
Veronica Garzón
July 11, 2024
"In searching for a new insurance provider, my husband came across this office on GOOGLE. After a day of calling numerous other providers, I called this office. Sheila took my call, answered all my questions, and provided me with information regarding my teen driver that other insurance companies would not disclose, including my current company. She informed me that there were reasonably priced options when it came to insuring a new teen driver. She was kind, courteous and very informative. We have found our new auto insurance provider. Thanks Sheila!!"
"Thank you for your review Veronica, and we appreciate your business! "
Vang Moua
June 30, 2024
"I want to thank Patty from Lucy Moreno office in Manteca. She was a great help in assisting me with a qoute and answering any questions I had. Thanks again Patty!"
"Thank you for your review Vang, I am glad to hear that Patty was able to assist you with your quote. :)"
John Herron
June 30, 2024
"I went in to make a payment and Christina was really welcoming and answered all my questions! Lucy has a really good team and they all are really helpful!"
"Thank you for your review John! I am glad to hear that you Christina was able to help you with all of your questions. :)"
Zachary Dunham
June 28, 2024
"Awesome service and a very knowledgeable office. I would recommend Sheila to Awnser any questions."
"Thank you for your review Zachary! I am glad to hear that Sheila was able to help you with all of your questions. :)"
Laci Lopez
June 28, 2024
"I always have had great service for this office just wanted to thank Sheila for all her advice in my first accident"
"Thank you for your review Laci! I am glad to hear that Sheila was able to assist you during your time of need!"
Sam Ziadeh
June 28, 2024
"They got the best service for the lowest prices Thank you Sheila for helping get a quote 🙏"
"Thank you for your review Sam!"
Diane Pasquini
June 28, 2024
"Thank you Christina for helping me get a new checking account with US bank. She was really helpful!"
"Thank you for your review Diane! :)"
ABEL ALVAREZ
June 27, 2024
"Patty me dio mucha asistencia con mis polizas y información para asistir con lo que siempre ocupo. Muchas gracias"
"Muchas gracias Abel! Me da mucho gusto escuchar que Patty te pudo aydar con todas tus necesidades de seguro. :)"
Andrea Graham
June 26, 2024
"Corinne with Lucy Moreno’s office worked hard to figure out how to lower my rates. She’s easy to talk to and very responsive."
"Thank you for your review, I am glad to hear that Corinne was able to help you save on your auto insurance. :)"
Hiding Monster
June 20, 2024
"Great experience! I was originally going through a third party insurance in town that was continuously upping the prices on things that I just couldn't keep up with them. They referred me to Lucy who got me a great deal on car insurance at a way lower cost without needing to out a huge payment. I got a great $179 monthly payment & has also helped me lower it by redoing info to better help me in the long run. Super easy to talk to & she explains the whole process to you so your not lost & confused. Definitely reccomend!"
"Thank you for your review! I am glad to see Corinne was able to assist you with your insurance needs. :)"
Jocelyn Marie
June 20, 2024
"Thank you Christina for all your help! I needed a policy review and she helped me understand my coverages a lot better!"
"Thank you for your review! :)"
Juan Gracia
June 19, 2024
"Working with Christina salaices was amazing! She explained every little detail to help me understand everything . I highly recommend her and the entire State Farm team for any of your insurance needs.!"
"Thank you for the review!"